Contact Us
We'd love to hear from you
Have questions, feedback, or suggestions about the online protractor? We're here to help. The core tool is free to use, and while we do not run a large support desk, we read messages carefully and use them to improve the product.
You can contact us about measurement issues, content corrections, privacy choices, or existing account records. Clear reports help us fix problems faster for everyone.
Send us a Message
How to Reach Us
General Inquiries
Questions about using the tool, educational content, privacy choices, or existing account access.
Best for general questions, contact requests, content corrections, and anything that does not fit a bug report or feature request.
Send Email→Bug Reports
Found a bug, accuracy issue, upload/export problem, or sign-in or checkout flow that did not behave as expected? Send the steps and what you observed.
Including device, browser, page URL, and whether the issue came from image measurement, account sign-in, or a lifetime plan purchase helps a lot.
Report Issue→Feature Requests
Ideas for improving the workflow, tutorials, learning content, accessibility, or the overall measuring experience are always welcome.
Helpful requests explain the use case, who benefits, and whether the idea matters most for students, teachers, designers, or technical users.
Share Idea→Before You Contact Us
- •Check the FAQ page first - many common questions are already answered there.
- •Try the tutorials, features page, or the tool itself before writing in, especially for setup and workflow questions.
- •For bug reports, include the steps, browser, device, page URL, uploaded image type, and what result you expected.
- •For an existing account or payment-record question, use the same account email when possible and never send full card details by email.
- •If you are reporting inaccurate content or angle results, tell us how you measured and how you verified the expected answer.
- •We are a small team, so thoughtful messages get the fastest useful response, but replies can still take a few business days.
Self-Help Resources
Before contacting us, these pages solve many common questions and help you prepare a more useful report:
They are often the fastest way to resolve setup, measurement, and workflow questions without waiting for a reply.
Tutorials
Step-by-step guides for common measuring tasks and practical workflows
FAQ
Answers about accuracy, uploads, troubleshooting, and common measuring questions
Features
A clearer overview of what the tool can do and when each feature helps most
Privacy Note
We respect your privacy. Information you share in a contact request is used only to reply, investigate the issue you reported, and improve the online protractor.
If your message involves an existing account or payment record, we may use limited account or transaction-reference details to verify the request. We do not sell contact information, and we never ask you to email full card details.
Try the Tool First
Many questions can be answered by trying the online protractor first. Core measurement features are free and available right away in the browser.
You can use the Free measuring workflow, manual JSON backup and 1x PNG without registering. Sign-in is used only for purchasing or restoring Plus and Pro access.
Try the online protractor